Dear MRT User,

Microsoft has announced that Skype service will officially retire on May 5, 2024. To ensure MRT technical communication, we recommend migrating to Microsoft Teams. Your Skype account, chat history, and contacts will seamlessly sync to Teams without re-registration (this relies on official update).

Steps to Migrate:

1. Visit the Teams website to download and install the app;

https://www.microsoft.com/en-us/microsoft-teams/group-chat-software/ 

2. Log in with your Skype credentials—data will sync automatically (according to the official instrucments);

3. Start using Teams’ free features, including group calls, file sharing, meeting hosting, and more.

Key Notes: 

1. Data Export: If you prefer not to migrate, export contacts and chat history from Skype before May 5.

2. MRT team: During the transition period, MRT will use both Skype and Teams to exchange messages.

Sales: 

Zoe Teams: customer@mrtlab.com 

Snow Teams: sales@mrtlab.com

Ralley Teams: mrtlab@outlook.com   

Technical support:

Nelson Teams: service@mrtlab.com 

William Teams: mrtpro@outlook.com

For assistance, contact Microsoft Support or refer to the official migration guide. Thank you for your loyalty to MRT, and we look forward to connecting with you on Teams!